NIST Handbook 44 & ISO Compliant
Palatine & Chicagoland Fast Dispatch
Industrial Scale Service, NIST Calibration & Emergency Repair
Keep your weighing systems accurate, compliant, and operating at peak uptime. Carstan Scale Company provides comprehensive on-site scale calibration, emergency breakdown repair, and custom Preventative Maintenance Agreements (PMA) throughout Palatine, Chicagoland, and the Midwest.
Comprehensive Industrial Weighing Services
From gram balances to 100-ton vehicle scales, our factory-trained and Illinois state-licensed technicians service every major brand with certified test standards.
NIST-Traceable Calibration
Precision multi-point calibration performed using state-certified Class F and Class 1 test weights. Full documentation provided for ISO 9001, ISO/IEC 17025, SQF, and FDA compliance audits.
- As-Found / As-Left test certificates
- Corner shift, linearity & repeatability testing
- Traceability numbers logged to state standards
Emergency Repair & Diagnostics
Rapid dispatch repair vans stocked with genuine replacement load cells, junction boxes, digital indicators, power supplies, and cabling to restore plant production immediately.
- Same-day Chicagoland emergency response
- Component-level electronic troubleshooting
- Mechanical deck, pit & leveling repairs
Preventative Maintenance (PMA)
Scheduled inspection programs (monthly, quarterly, semi-annual, or annual) tailored to your operational environment. Prevents costly unplanned downtime and audit failures.
- Discounted labor & parts rates for PMA clients
- Detailed audit trail & recalibration reminders
- Priority scheduling during peak demand
Installation & System Integration
Turnkey installation for floor scale pits, conveyor scales, batching hoppers, and custom industrial data collection systems interfacing with ERP, PLC, and barcode printers.
- Pit frame excavation & anchoring setup
- PLC 4-20mA, Ethernet/IP & Modbus integration
- Custom ticket & barcode printing formats
Calibration Standards & Equipment Serviced
| Equipment Class | Service Scope | Calibration Standard | Recommended Interval |
|---|---|---|---|
| Floor & Platform Scales (1K – 20K lbs) | Sectional test, corner adjustments, load cell diagnostics, indicator sync | NIST Handbook 44 / Class F Standards | Quarterly to Semi-Annual |
| Inventory Counting Scales | Internal count resolution verification, sample base linearization | NIST Class F / High-Precision Working Standards | Pre-Audit / Semi-Annual |
| Precision Lab Balances (Micro to Top-Load) | Draft shield isolation, repeatability, corner load, auto-cal tuning | ASTM / NIST Class 1 & 2 Traceable Weights | Monthly to Quarterly |
| Crane Scales & Dynamometers (Up to 50K lbs) | Shackle and hook safety inspection, tension calibration, wireless remote test | Certified Heavy Test Weights / Proof-Testing | Annual / Semi-Annual |
| Washdown & Bench Checkweighers | IP seal integrity check, overload stop adjustment, high-speed reject timing | NIST Class F Test Weights | Quarterly |
| Truck & Heavy Axle Weighers | Strain gauge balancing, summing card replacement, deck foundation check | NIST Class F Heavy Capacity Certified Units | Semi-Annual to Annual |
Schedule Calibration or Emergency Repair
Our certified service technicians are on call 24 hours a day. Contact our Palatine service department to request immediate dispatch or set up a tailored preventative maintenance schedule for your plant.
Palatine Service Depot
Carstan Scale Company
214 E Helen Rd #6955
Palatine, IL 60067
Hours: Mon – Fri: 8:00 AM – 4:30 PM CST
Emergency Dispatch: 24/7 Available